Last updated: 19 June 2026
We want you to feel confident using Ralf. Here's how refunds work:
If you're not satisfied within your first 7 days, contact us for a full refund, no questions asked.
You have 14 days from your start date to request a full refund.
If you're billed for a renewal and didn't mean to continue, contact us within 1 day of the renewal charge and we'll refund it in full.
All other charges are non-refundable. You can cancel at any time and retain access until the end of your billing period.
To request a refund, open the chat in your Ralf account and say "I'd like a refund". We aim to process all requests within 24 hours.